Globelines Broadband Budget Bundles, Smart Bro and PLDT DSL

Posted by in Shopping, Technology | 82 comments


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(Read my Review of Globe Broadband, PLDT Mydsl, Smart Bro and Smart 3g)

writing deskThe house is clean and sanitized, the air smells of paint, the pocket garden looks refreshing as I am sitting here beside my antique writing table, trying to catch up with my backlog in work . Thanks to the [tag]Philippines Cable Internet Providers[/tag], installation was fast . I always imagined that installation would take months. I remember moving in to Pasig in 1980 and I got my landline in 1984. But take a look at this. If you move to a new home (well at least in Pasig City where I am moving), you can have an internet connection the following day after payment. This is my experience.

1. Smart Bro- I paid 999 pesos for a 384 kpbs connection on March 2. An hour later, they called me to schedule the installation the following day. That’s pretty quick, huh? Smart Bro has this ongoing promotion where you get free installation for new applications if you apply within the month of March. It didn’t make sense to continue with my existing contract because I would have to pay 1600 pesos for the transfer. Might as well get locked in for a one year period. Besides, my cousins in my new neighborhood swear that Smart Bro connection is pretty reliable.

2. Globelines Broadband Budget Bundles – I called Globelines to send me an application form to my house. Since I wasn’t there yet, she dropped it with the caretaker. After I signed the form , the agent came back and processed my application form. A week later, I got my phone line and my 1 MBPS internet connection which came with a prolink modem and wi-fi bundle. So here I am enjoying a 1 MBPS wifi connection goodness. This budget bundle costs only 1450 pesos a month. I don’t know how long the free landline use lasts.

3. PLDT MyDSL- Knowing PLDT was going to take longer, I applied for a telephone line and DSL on February 19. Three weeks later, I got a call that I needed to pay something at the PLDT office . Take note: Globelines and Smart Bro were already in place at my new home. I have yet to go to the PLDT office and have my application processed but I already got my new landline number. I applied for their 784 kbps bundle. The only promo they have is 100 pesos off the landline and DSL monthly fee or a savings of 200 pesos. I will end up paying 1520 pesos a month, I think?

So there, I have three internet service providers . Why three?

I need redundancy in my internet connection for my business. I will miss my 8 year old ISP, Destiny Cable. I remember I was one of the first Makati City residents to enjoy 1.6 Mbps cable broadband in 1999 for 1,988.00 pesos (it went down to 1,688 three years ago) which included a TV cable connection. Unfortunately, they do not provide internet cable facilities in my area. I hope these newer internet cable providers can emulate the same service I received from Destiny Cable. Take for example, Globelines Broadband … they had some server problems. I know problems can never be avoided. Three days later, I still couldn’t reach their main trunkline 9198888. I was able to reach them yesterday after waiting on the phone patiently for 30 minutes.

They could have some text support like Destiny Cable so their staff can call back when their lines are free. I remember SMART Bro’s service when it was still new and crappy. They have improved a lot since then after getting so much flak from irate SMART Bro subscribers.

Oh well…I ‘m just happy everything is in place now as I move in tomorrow.

May 24, 2008 – updated review

September 30, 2007- Added a Review of Globelines Broadband Budget Bundles, Smart Bro and PLDT MyDSL

December 13, 2007- added a Speed test of Globe Broadband, Smart 3g, Smart Bro and PLDT My dsl



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  • megarush

    my globe was installed yesterday… and until today roughly 46 hours later wala paring connection (nasa internet cafe ako ngayun)

    sana hindi nalng ako nag pa transfer from smart to globe.

    tas ang csr ng globe mga walang KWENTA!

    i miss my smartbro T_T

  • Jun

    HI Noemi and to All readers and bloggers,

    I am from Lapu-Lapu Cebu. I have a SmartBro internet connection (999 Php). I’ve been using SmartBro for almost 4 years na. The connection was ok. But just recently, more or less 1 week na, I’ve been experiencing internet connection problem. Palaging na dis-connect ung internet connection ko. I called thier CS (*1888) at it realy sucks. It will be a call center representative who will anwser your call with no technical know-how. They will just keep asking you question(s) and let you do something as if you don’t know about computer. That is their delaying tactics while searching from their databse for related incident and what seems to be the problem and the solution. I told the CS ” My wire connection is ok, my computer is ok, everything is ok except that there is no internet connection. It’s annoying talking to their CS dahil pa-ikot-ikot lang ung kanilang sagot at tanong. It really sucks.

    I have read several reviews about ISP in the Philippines and it seems all ISP’s have the same problem, no persistent internet connection.

    My neighbor used to have a Globe BroadBand Bundle (Internet + Telephone) connection and it was worst. There was no internet and telephone for how many days. Calling their CS also sucks. It was a call center representative who doesn’t have a technical know-how.

    I am wondering why is it that in the Philippines, internet services really sucks. Connection problem, Lousy Customer Support, Expensive Internet Fee..etc…. while in other countries, like Japan, internet connection is very impressive. Download and upload speed is amazing.

    Don’t be fooled by ISP’s promo, because it’s a lie and tricks. You will see in the demo and presentation on their office and mall that internet connection is superb. Well, that’s part of their marketing strategy. They will lure prospected subcribers with their prsentation and trial just to catch the prospected subscriber’s confidence and attention. But when you already have the internet connection and tied with lock-in period, that’s the time that you will really see the real truth about the services that they offered to you.

    If you are planning to have an internet connection, better to read reviews, make research of what is the best ISP in your neighborhood because ISP services will differ in every places.

    Good luck on your internet connection…….

  • Kevin

    hey guys!

    tatanung ko lng tungkol sa GLOBE BROADBAND!
    ung 1 mbps na wlang telephone..mabilis b un kung dito sa METRO MANILA..particularly in NAVOTAS…

    Kasi una nag SMART BRO ako,,medyo ok nmn ung connction..
    I rate it 6/10–ung 999 to 384 kbps

    tpos nmn ung ngayun nmn..merun nmn kaming PLDTmyDSL ung
    connction nmn mas ok sa smart bro mblis nmn..hehe..d
    nmn nddsconect bhira lng… rate 8/10

    e ung GLOBE BROADBAND po kaya?? i need your help,, because
    gusto nmin kc i try din e…

  • http://www.eea.dk/bredbaand/ Bredbaand

    It would be great if you could also give your prices in dollars, so it’s easier for people outsides the Philippines to compare prices.

    Bredbaands last blog post..EEA handler nu også om bredbånd

  • Ben

    Hi, nabasa ko comment mo. Ask ko lang kung stable pa rin yung connection mo sa SmartBro? Taga Taytay rin ako malapit sa Tikling. Ilan speed nakukuha mo sa speedtest.net?

  • Ruby

    me too, I’m currently subscribe to GlobeLies Bulokband, natatandaan ko noong pumunta yung mga tech nila para ikabit yung modem, exited na exited ako kasi magkakabroadband na kami, sa wakas makakapanood na rin ako sa youtube, pero noong kinakabit na yung modem at tinetesting na yung connection, napansin ko na mabagal kasi noong sinusubukan ng tech nila na makaconnect sa yahoo, nakikita ko na mabagal magload yung mga pages, almost it took 3 mins para lamang lumabas yung logo ng yahoo.

    sabi ko sa tech nila “bakit parang mabagal yata” ang sabi ba naman eh “madami pong naka install na program sa PC ninyo” so pagkaalis nila ay tinanggalk ko na yung games at encarta encyclopedia, akala ko ang PC ko ang mabagal, yun pala mismong yung Globe.

    almost 6 months na ngayun akong nakatali sa Globe, pero hanggang ngayun wala paring nangyayare, kinailangan ko pang magdial-up ulit para lamang makapagbrowse at e-mail, ano ba naman iyan.

  • thess

    i’ve been reading of lot of blogs and bad comments about those dsl companies here in the philippines. it really sucks giving services to our fellow kababayans who pays for the expensive fees only to get bad services from them.. too bad!!

    im moving to avida sucat next week and plan to have dsl connection. the avida management only has globe as their official dsl internet service provider. i need help from you people here. what is the best isp that i need to get so as to make sure that i will be connected to my husband abroad.

    your help is very much appreciated. thank you!

  • eidth

    Nyaakss..shocking naman ang mga feedbacks sa philippines ISP…me & my sis is planning to open an i-cafe nxt yr might early feb..Im presently residing here in japan and married for almost 20yrs..so wla masyado alam about sa phils.ISP…Actually my own plan is convinience store but my younger sis told me na much better if i-cafe dw..we could earn & make the puhunan nga bring back ealier pa kesa sa mini convinience & kesyo marami ng karibal dn..i started to opened mini-sari-sari last 7/18 at ok naman ang benta spcly ALAK..mahilig pala ang taong bayan dun uminom..Caloocan city kami dyan sa pinas..

    So nagsearch ako what is the best ISP…& to know dn about sa plan contract..i think mga 10~12pc muna..kc depend sa commercial place na makukuha..& i knew dn malaki ang puhunan if brand new lahat ng pc ko..Plus other expenses like renovation..need dn magpagawa ng pc desk & buy chairs pa…etc…kulang ang 200,000 peso for sure..legal buss.ang labanan..permit & tax..etc palang more than 10,000peso na..

    well it doesnt matter anymore..but what i feel so doubt is about the ISP..
    most of the feedbacks & report na nakita ko was so badly na & very very worst pa..No probs naman sa mga installation..settings etc ng PC..at talking about powers i think enough naman dn para ilaban spcly games..downloading etc..i got some idea from my jpns husband naman kc computer programmer sya..ive learned a lot din naman kahit paano..

    Big deal sa akin un about sa ISP…masisira ang negosyo if ever na magkaroon ng palagiang disconnection at slow progress ng net..Naku paano ba yan..globe..smart..pldt..bayantel..telstra lahat pangit ang mga comment….the only one best i found sa searching is un ZPDee(Skycable Broadband) but hindi occupied sa area nila un caloocan…so i sent mail yesterday kaso tilnow wlaparin response..
    hindi rin detalyado about sa bigplan..at price nila sa maramihan gamit na PC…

    d2 sa jpn kc 4pc ok sa 1 modem..ikaw na lang maglagay or bumili ng extra if kulang pa…50~100mbs…kaya dko sanay sa mabagal & maiirita kalang talaga…Wla ba talagang 100% trusted ISP sa Pinas???

    Caloocan city kami..Ano bang mas in or best sa part nayan??paki naman sa nakakaalam…tanx in advance sa magrereply..takot dn ako bglang magsara once maiopen na eh..sayang un puhunan dba..sa hirap ng economy dn d2 tiis/tipid ang mga tao…

  • carlo

    globe ZTE modem sucks as well as their CSR and TECHs.. giving ass false info.. the technician said that my connection is stable but after a day till now i’m allways disconnected every other 3 mins… i’m decided to use other net connection.. can some one give me an advise? i’ here in laguna area.. GLOBE SUCKS!!!!! carlo_tumamac@yahoo.com.ph thnks for the advise… my experience with globe broadband is HELL.

  • aiza

    I’m using globe broadband (1 mb) a year from now. A month after installation was so fast. No problem at all. But the following days, months was so fucking slow. Very frustrating for me every time I used internet coz very slow and there a time it will disconnect me. I always calling CS for a help, but its freackin’ me out because they said all I need is to turn off and on the prolink router. I’ve been patient enough not to do an action for this problem. DONT SUBSCRIBE TO GLOBE BROADBAND if you dont want to pester yoursef!!

  • mary lucas

    hi taga taytay lang kau.. may bago jan ha.. yung cuzcomm aus un sobra.. bilis na yung net aus pa service nila.

  • ghel

    I’m a Globelies Bulokband subscriber for almost 2 years, and it is true that their broadband connection is amazing, but FYI – this amazing thing was just contemporary… i used to have a 1Mbps connection to them but now i am suffering from EXTREMELY SLUGGISH connection – very poor video streaming, very retarted downloading of files, and web page loading took almost like a millions of years… hayz – GLOBE ABSOLUTELY SUCKS TALAGA! so…

    BEWARE! DON’T SUBSCRIBE TO GLOBELIES BULOKBAND!!!

    Sorry guys ha! matindi lang talaga galit ko sa globe dahil mga manggugulang sila!!

  • Anne

    I have to agree on this one. Let me share my story.
    I’ts been almost a month after the Globelines Broadband was installed. Yeah, we could barely use the internet and we’re not getting the correct speed.
    I then noticed a problem with our service and billing address. Agents keep on telling us an incorrect address saved in their database. And hell, it’s not our address. They keep on sending us technicians and obviously they could not get into the right address.
    It’s been a month and we have collected several reference no. for this matter. I have spoken to several supervisors (which happened after an hour of waiting), still no progress.
    As I’m writing this response, hell yeah. I am again on the phone doing a follow up.

  • Dtas

    i’m a smartbro but thinking to shift to others, ie globe, pldt, etc. based on my initial validation, globe seems to be interesting as a better option over smart coz of its free landline. tho globe lanline might nt be useful to me as digitel is our line & most of our contact are pldt nos. hope u cna help me decide by sharing your thoughts on this. smart has been ok for the past years. i just want to explore for the better :) thx

  • Jamie

    @ghel
    UR RIGHT! Globe bulokband! hahah!.. Still smart is the best for me.. We have three USBs here. Globe smart and sun. I am smart user.. and my usb won the fastest!hahhaha!

  • Khali

    @jamie

    Wow! congrats! Lol. me either smart is best for me.

  • Khali

    Wow! congrats! me either smart is best for me. :p

  • Khali

    ako den! matindi ang galit ko! XO

  • Joefrey

    Wow, parang nakakapanlumo talaga ang Globe.

    Wala bang way para materminate ang contract dahil pangit ang service nila, in such a way na wa kang babayaran kasi wa nga talagang nangyari sa buhay mo dahil sa kolokohan nila?

    haizt!!!!!!!!!

    kaasar!!!

    sayang mga online jobs ko!!!

    sayang mga youporn na…este you tube lang na pinapanood ko!!!

    kainis!!!

  • Andrew

    talaga sobrang bagal ako may land line ang kunuha ko umulan lang ng konti nawawala na e nag undoy lalong nawala up to now kaya nag smartbro na ako

  • Andrew

    mag smartbro na po kayo dito po sa pasig maraming globelines dito na lumipat sa smartbro ang globe umulan lang ng konti nawawala ng ang connection ang dsl naman mabagal naman sa smartbro po dapat may rougter kayo para mabilis ang internet nyo try nyo po yung advice ko

  • Andrew

    pre try mo kabitan ng rougter yan bibilis ang internet mo smartbro din ako tiga pasig ang sppedtest di nagsasabi ng tooo yan yung tulin ng impact at spped ng pag download ng file

  • Andrew

    totoo yan tama ka dyan pareho tayo ng manyari kaya nagpalit ako ng smartbro kung gusto nyo bumilis ang smartbro text me 09177449627 super bilis ang smartbro hindi kayo talo ang globe bulok maigi pa ang dialup kaysa globe bulok

  • Andrew

    its for me smart is the best broadband kung gusto nyo pa bumilis ang smartbro nyo text nyo ako 09177449627 para maturuan ko kayo sa akin super bilis ang smartbro ko

  • Andrew

    ano ang mabilis sun o globe

  • Andrew

    smartbro is the best you need router

  • alrick13

    Smart bro maybe good for browsing and downloading email attachments but for heavy net users stay away from it here is why

    http://smart-bro-internet.blogspot.com/

  • http://theycallmeg-blogspot.com theycallmeG

    Hello Guys,

    -ISP that are using signals to transmit, inconsistent talaga yan since SIGNAL ang ginagamit nila at TAKE NOTE naka base lage sa LOCATION nyo yan. bago kayo mag avail mag tanong tanong muna kayo sa AREA nyo if anong connection ang mabilis dun.

    LOCATION!LOCATION!LOCATION!

    -swertehan lang yan kung sang lugar if mabilis connection dun or not.
    -at isa pa kapag madami subscriber sa lugar nyo malamang sa hindi babagal NET na mararanasan nyo’

    —

    On internet Lines naman if nakaka experience kayo ng mabagal na NET isa lang yan di maganda pagkaka install ng linya sa lugar nyo.

    *madaming mga TWEAKS na pwede gamitin to increase your internet speed such as TCP optimizers and other stuffs. May TWEAKS din sa Mozzilla pang pabilis ng browsing speed nyo.

    **Im a smart BROKE user nga pala mabagal speed ko kahit na TWEAK na lahat-lahat panget talaga location namen. sabi nga yun yung DEAD SPOT think of BIG CIRCLES na madami tapos andun kayo sa labas ng mga CIRCLES na yun, ayun yun dead spot.

    Hope naka tulong (salute)

  • Fevie

    yes true yung smart na parang pag tulog na yung ibang user tsaka lang ako nbubilis, at pag gising na sila ,,, wala na ko signall..

  • Anette_143

    Here in Cavite for a year I’ve used the GLOBE Wimax (broadband bundled with landline) 1 mbs (995/month)for a few months it has a very fast connection!
    Later its SLOWING DOWN and yeah i always called their CS for repair..(its even hard to call their CS cause their LINES always BUSY.) besides the landline provided is for local calls only and you need to update the Globe to open the NDD/IDD.And not available when Brownout needs to be plug in always!
    Hard to recived calls ..they can hear you but u cant hear the other line..only it takes twice or trice to call back to have a conversation. they have change the OLD modem to a new one and put a 10 feet rod above my roof for the signal…STILL…NOTHING CHANGES!!!
    VERY SLOW or ON and OFF CONNECTION plus PHONES HARD TO RECIEVED CALLS!
    So therefore I TERMINATED my Globe connection and switch to PLDT my DSL!!..now I’m SATISFIED!!

  • Anonymous

    can i cancel my subscription even if i just signed up last May 10? The agents who went in my house didn’t give me the right informations. They said GlobeWimax 1mbps can host 6 computers when i told the agent that the connection is very slow he said that it’s because am still locked on a 512 kbps and that it will change once my subscription is activated to 1mbps. When I reported to Globe about my slow connection they told me that Globe Wimax is not good for heavy users like me and that it’s only good for browsing!

  • http://twitter.com/jezkeeding Rakee Delos Santos

    I’ve been a BayanTel subscriber for almost 8yrs, at first it was good till their service and support’s quality degraded. http://geekeeme.blogspot.com/2012/02/awesome-bayantels-customer-service-and.html

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