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November 14, 2007

Future Happy Broadband User

Stay-at-home-moms (SAHM) are so lucky these days. Online job and income opportunities such as a virtual assistant, researcher , problogger or web content writer now transforms them to work-at-home moms (WAHM). Moms get to balance family time, work and personal satisfaction. Now what is the main resource that online users need? A reliable, fast broadband connection, right? Slow connection means low productivity. High productivity means one is able to balance work load and mommy work. Mom’s work gets done fast. No connection at all might even cost loss of opportunities or risk getting replaced. I know of a web content writer working on rush job but missed a deadline because the internet connection died on her. That cost her to lose an income opportunity and reliability as a web content writer. That’s how bad our internet connection is in the Philippines.

Over six months ago, I wrote about my three new Broadband internet providers (Globelines Broadband, Smart Bro and PLDT Mydsl) for which I pay around 4,000 pesos (or $95.00) a month. Am I happy with my three internet providers? I wrote a brief review about these providers a month ago. The ratings I gave those three providers are as follows:

1. Globe Broadband (best)
2. Smart Bro
3. PLDT MyDSL (Worst)

I’m about to file a complaint at the National Telecommunications Commission (NTC) for PLDT’s mydsl intermittent connection every 10 minutes or so. Come on, can you do better than that? I pay 1,520 pesos a month and I deserve a seamless connection at least 99% of the time. But what do they give me? Dropped connections every 10 minutes?

Smart Bro has really been so good to me ever since I threatened to report them to NTC for non-existent connection for 2 months. Since then, connection has been excellent for over two months now. (knock on wood)

Even if I rated Globelines Broadband as the best among the three, I am not quite happy with their up to 1 mbps connection speed since half the time, it’s 60% of 1mbps. I feel cheated that these three providers con us into :

1. believing that “up to” is substantial. “Up to” is the maximum possible bandwidth promised.
Why can’t you just say that your connection is 600kbps? You want us to believe that we can attain 1Mbps most of the time when in fact, it’s 20% of the time.

2. Their connection is faster than dial up.
Really now? Are we supposed to believe that we should continue to live in the dark ages of dial up? Stop using the byline line faster than dial-up when you promote your broadband ads . You can’t fool someone like me who has been using cable internet for 8 years now. Yes, you can fool the dialup users but how long can you fool them?

So let’s see, when a new internet provider will dispel all the above marketing gimmicks of our current internet service providers, what will happen now? These unhappy internet users will definitely move to the new reliable internet provider who will make them happy broadband users.

Who is this possible internet provider?

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